All Systems Operational

About This Site

Welcome to HxGN SmartNet Status Page for Correction & Online Services. Please select the region, country or service you are interested in inquiring about the status of below.

Uptime over the past 90 days. View historical uptime.
Correction Services - Australia Operational
Correction Services - New South Wales Operational
Correction Services - Queensland Operational
Correction Services - Victoria Operational
Correction Services - Rest of Australia Operational
Correction Services - Canada Operational
Correction Services - East Canada Operational
Correction Services - West Canada Operational
Correction Services - Europe Operational
Correction Services - SmartNet Austria Operational
Correction Services - SmartNet Belgium Operational
Correction Services - SmartNet Bulgaria Operational
Correction Services - SmartNet Czechia Operational
Correction Services - SmartNet Denmark Operational
Correction Services - SmartNet Finland Operational
Correction Services - SmartNet France Operational
Correction Services - SmartNet Germany Operational
Correction Services - SmartNet Greece Operational
Correction Services - SmartNet Ireland Operational
Correction Services - SmartNet Italy Operational
Correction Services - SmartNet Netherlands Operational
Correction Services - SmartNet Norway Operational
Correction Services - SmartNet Poland Operational
Correction Services - SmartNet Portugal Operational
Correction Services - SmartNet Slovakia Operational
Correction Services - SmartNet Slovenia Operational
Correction Services - SmartNet Spain Operational
Correction Services - SmartNet Sweden Operational
Correction Services - SmartNet Switzerland Operational
Correction Services - SmartNet United Kingdom Operational
Correction Services - United States Operational
Correction Services - Northeast US Operational
Correction Services - Southeast US Operational
Correction Services - North Central US Operational
Correction Services - South Central US Operational
Correction Services - Northwest US Operational
Correction Services - Southwest US Operational
RINEX Services - Australia Operational
RINEX Services - SmartNet Australia X-pos API Operational
RINEX Services - Europe Operational
RINEX Services - SmartNet Austria X-pos API Operational
RINEX Services - SmartNet Belgium X-pos API Operational
RINEX Services - SmartNet Bulgaria X-pos API Operational
RINEX Services - SmartNet Czechia X-pos API Operational
RINEX Services - SmartNet Denmark X-pos API Operational
RINEX Services - SmartNet Finland X-pos API Operational
RINEX Services - SmartNet France X-pos API Operational
RINEX Services - SmartNet Germany X-pos API Operational
RINEX Services - SmartNet Greece X-pos API Operational
RINEX Services - SmartNet Ireland X-pos API Operational
RINEX Services - SmartNet Italy X-pos API Operational
RINEX Services - SmartNet Netherlands X-pos API Operational
RINEX Services - SmartNet Norway X-pos API Operational
RINEX Services - SmartNet Poland X-pos API Operational
RINEX Services - SmartNet Portugal X-pos API Operational
RINEX Services - SmartNet Slovakia X-pos API Operational
RINEX Services - SmartNet Slovenia X-pos API Operational
RINEX Services - SmartNet Spain X-pos API Operational
RINEX Services - SmartNet Sweden X-pos API Operational
RINEX Services - SmartNet Switzerland X-pos API Operational
RINEX Services - SmartNet United Kingdom X-pos API Operational
RINEX Services - United States & Canada Operational
RINEX Services - RINEX Project Tool & XPOS API Operational
RINEX Archival Services Operational
Web Services - Australia Operational
Web Services - SmartNet Australia SBC Operational
Web Services - Europe Operational
Web Services - SmartNet Austria SBC Operational
Web Services - SmartNet Belgium SBC Operational
Web Services - SmartNet Bulgaria SBC Operational
Web Services - SmartNet Czechia SBC Operational
Web Services - SmartNet Denmark SBC Operational
Web Services - SmartNet Finland SBC Operational
Web Services - SmartNet France SBC Operational
Web Services - SmartNet Germany SBC Operational
Web Services - SmartNet Greece SBC Operational
Web Services - SmartNet Ireland SBC Operational
Web Services - SmartNet Italy SBC Operational
Web Services - SmartNet Netherlands SBC Operational
Web Services - SmartNet Norway SBC Operational
Web Services - SmartNet Poland SBC Operational
Web Services - SmartNet Portugal SBC Operational
Web Services - SmartNet Slovakia SBC Operational
Web Services - SmartNet Slovenia SBC Operational
Web Services - SmartNet Spain SBC Operational
Web Services - SmartNet Sweden SBC Operational
Web Services - SmartNet Switzerland SBC Operational
Web Services - SmartNet United Kingdom SBC Operational
Web Services - United States & Canada Operational
Web Services - SmartNet NA Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 9, 2026

Emergency Maintenance
Resolved - Italy please be informed that SBC Authentication is Enabled again and incident is resolved.
Nov 9, 05:41 EST
Investigating - Italy please be informed that users are Switched back to Primary System but Authentication is Disabled.
We are currently conducting emergency unscheduled maintenance. We hope to keep service interruptions to a minimum, but please be advised you may experience outages while our team works to resolve current issues and improve services. We will provide updates as we progress toward resolution.

The HxGN SmartNet Team
Nov 9, 05:09 EST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Cluster Outage - [Spain]
Resolved - Spain , Please be further updated that MU_sites are back online. Alarm has been resolved.
Nov 4, 11:56 EST
Update - Spain the ongoing outage on MU_sites still occurs, impacting Cluster 13.

Could you please further check with provider and inform us?
Nov 4, 10:04 EST
Update - Spain Please be further informed of another ongoing outage on MU sites, impacting Cluster 13 - VALE-MURC-MANC
Nov 4, 09:20 EST
Update - Spain Please be further informed that MU sites are back online.
Nov 4, 08:55 EST
Update - We are continuing to investigate this issue.
Nov 4, 08:55 EST
Investigating - We have identified a service disruption affecting a specific cluster of reference stations in [Cluster 13 - VALE-MURC-MANC].

Impact on Service: Outage impacting the availability of multiple sites in this area. While broader regional services remain operational, users in the immediate vicinity may experience a loss of network solutions.

Root Cause: Data provider outage
Under Investigation

The HxGN SmartNet Team
Nov 4, 08:54 EST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Emergency Maintenance
Resolved - Slovakia please be further informed that Real Time services have been restored. Total outage time 10 minutes.
Nov 2, 08:33 EST
Update - We are continuing to work on a fix for this issue.
Nov 2, 08:33 EST
Update - Slovakia please be further informed that Real Time services have been restored.
Nov 2, 08:32 EST
Identified - Slovakia please be informed that you will experience a short interruption of Real Time services due to a small maintenance on Primary system.

The HxGN SmartNet Team
Nov 2, 08:25 EST

Nov 1, 2026

Service Advisory - Degraded Performance
Resolved - This incident has been resolved.
Nov 1, 18:09 EST
Identified - We are currently observing degraded performance. Norway Please be informed that maintenance on both data centers is still ongoing until 23:00 UTC.

Impact on Service: Users may experience increased initialisation times or degraded fixing performance. RTN services remain operational but may experience delays.

Root Cause: Data provider outage
Under Investigation

The HxGN SmartNet Team
Nov 1, 12:03 EST
Service Advisory - Degraded Performance
Resolved - Norway Please be informed that maintenance on both data centers is completed.
Nov 1, 09:56 EST
Update - We are continuing to investigate this issue.
Nov 1, 09:54 EST
Update - Norway the issue has been identified there is an ongoing NMA extraordinary maintenance which started at 09:00 UTC to 23:00 UTC.
Nov 1, 06:53 EST
Investigating - We are currently observing degraded performance.

Impact on Service: Users may experience increased initialisation times or degraded fixing performance. RTN services remain operational but may experience delays.

Root Cause: Data provider outage
Under Investigation

The HxGN SmartNet Team
Nov 1, 06:34 EST

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Cluster Outage - [Torres Strait]
Resolved - This incident has been resolved.
Oct 28, 12:13 EDT
Update - We are continuing to investigate this issue.
Oct 28, 12:11 EDT
Investigating - We have identified a service disruption affecting a specific cluster of reference stations in [Torres Strait].

Impact on Service: Outage impacting the availability of multiple sites in this area. While broader regional services remain operational, users in the immediate vicinity may experience a loss of network solutions.

Root Cause: Fixing Issue
Under Investigation

The HxGN SmartNet Team
Oct 28, 10:07 EDT

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Service Advisory - Degraded Performance
Resolved - This incident has been resolved.
Oct 26, 05:17 EDT
Investigating - We are currently observing degraded performance in Finland

Impact on Service: Users may experience increased initialisation times or degraded fixing performance. RTN services remain operational but may experience delays.

Root Cause: Data provider outage
Under Investigation

The HxGN SmartNet Team
Oct 26, 02:56 EDT
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