All Systems Operational

About This Site

Welcome to HxGN SmartNet Status Page for Correction & Online Services. Please select the region, country or service you are interested in inquiring about the status of below.

Uptime over the past 90 days. View historical uptime.
Online Services - United States & Canada Operational
90 days ago
88.37 % uptime
Today
Web Services - SmartNet NA Portal ? Operational
90 days ago
78.79 % uptime
Today
RINEX Services - RINEX Project Tool & XPOS API ? Operational
90 days ago
86.31 % uptime
Today
RINEX Archival Services ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - United States (US) Operational
90 days ago
98.67 % uptime
Today
Correction Services - Northeast US ? Operational
90 days ago
98.91 % uptime
Today
Correction Services - Southeast US ? Operational
90 days ago
98.18 % uptime
Today
Correction Services - North Central US ? Operational
90 days ago
98.18 % uptime
Today
Correction Services - South Central US ? Operational
90 days ago
98.91 % uptime
Today
Correction Services - Northwest US ? Operational
90 days ago
98.91 % uptime
Today
Correction Services - Southwest US ? Operational
90 days ago
98.91 % uptime
Today
Correction Services - Canada (CA) Operational
90 days ago
98.91 % uptime
Today
Correction Services - East Canada ? Operational
90 days ago
98.91 % uptime
Today
Correction Services - West Canada ? Operational
90 days ago
98.91 % uptime
Today
Online Services - Europe (EU) Operational
90 days ago
86.34 % uptime
Today
Online Services - Austria (AT) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Belgium (BE) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Bulgaria (BG) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Czechia (CZ) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Denmark (DK) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Finland (FI) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - France (FR) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Germany (DE) Operational
90 days ago
84.83 % uptime
Today
Online Services - Greece (GR) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Italy (IT) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Netherlands (NL) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Norway (NO) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Poland (PL) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Portugal (PT) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Slovakia (SK) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Slovenia (SI) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Spain (ES) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - Sweden (SE) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Switzerland (CH) ? Operational
90 days ago
84.83 % uptime
Today
Online Services - United Kingdom (UK) ? Operational
90 days ago
84.83 % uptime
Today
Correction Services - Europe (EU) Operational
90 days ago
99.99 % uptime
Today
Correction Services - Austria (AT) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Belgium (BE) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Bulgaria (BG) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Czechia (CZ) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Denmark (DK) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Finland (FI) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - France (FR) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Germany (DE) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Greece (GR) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Italy (IT) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Netherlands (NL) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Norway (NO) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Poland (PL) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Portugal (PT) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Slovakia (SK) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Slovenia (SI) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Spain (ES) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Sweden (SE) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - Switzerland (CH) ? Operational
90 days ago
99.99 % uptime
Today
Correction Services - United Kingdom (UK) ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Scheduled Maintenance - RTN Service Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 31, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 01:00 EDT
Scheduled - On March 31, 2025 at 1 AM ET we will be performing routine maintenance on the SmartNet NA infrastructure. We hope to keep service interruptions to a minimum as this will be a rolling outage, but please be advised customers may experience some outages during this maintenance window until normal operations resume on March 31, 2025 at 5 AM ET.

Purpose of Maintenance:
- General Infrastructure Upgrades
- RTN Service Software Upgrades

- The SmartNet North America Team
Mar 29, 13:16 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Scheduled Maintenance - RTN Communications Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 25, 05:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:15 EDT
Scheduled - On March 25 at 5:15 AM ET we will be performing routine maintenance on the SmartNet NA communication infrastructure. This will be a rolling outage affecting individual regions, but not the entire correction services infrastructure. However, please be advised customers may experience brief outages during this maintenance window until normal operations resume on March 25 at 6:15 AM ET.

Purpose of Maintenance:
RTN Communication Infrastructure Upgrades


- The SmartNet North American Team
Mar 25, 05:09 EDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage