Service Advisory - Degraded Performance

Incident Report for HxGN SmartNet

Resolved

Norway Please be informed that maintenance on both data centers is completed.
Posted Nov 01, 2026 - 09:56 EST

Update

We are continuing to investigate this issue.
Posted Nov 01, 2026 - 09:54 EST

Update

Norway the issue has been identified there is an ongoing NMA extraordinary maintenance which started at 09:00 UTC to 23:00 UTC.
Posted Nov 01, 2026 - 06:53 EST

Investigating

We are currently observing degraded performance.

Impact on Service: Users may experience increased initialisation times or degraded fixing performance. RTN services remain operational but may experience delays.

Root Cause: Data provider outage
Under Investigation

The HxGN SmartNet Team
Posted Nov 01, 2026 - 06:34 EST
This incident affected: Web Services - Europe (Web Services - SmartNet Norway SBC), RINEX Services - Europe (RINEX Services - SmartNet Norway X-pos API), and Correction Services - Europe (Correction Services - SmartNet Norway).