Service Advisory - Degraded Performance

Incident Report for HxGN SmartNet

Resolved

This incident has been resolved.
Posted Nov 01, 2026 - 18:09 EST

Identified

We are currently observing degraded performance. Norway Please be informed that maintenance on both data centers is still ongoing until 23:00 UTC.

Impact on Service: Users may experience increased initialisation times or degraded fixing performance. RTN services remain operational but may experience delays.

Root Cause: Data provider outage
Under Investigation

The HxGN SmartNet Team
Posted Nov 01, 2026 - 12:03 EST
This incident affected: Web Services - Europe (Web Services - SmartNet Norway SBC), RINEX Services - Europe (RINEX Services - SmartNet Norway X-pos API), and Correction Services - Europe (Correction Services - SmartNet Norway).