Cluster Outage - [Torres Strait]

Incident Report for HxGN SmartNet

Resolved

This incident has been resolved.
Posted Oct 28, 2026 - 12:13 EDT

Update

We are continuing to investigate this issue.
Posted Oct 28, 2026 - 12:11 EDT

Investigating

We have identified a service disruption affecting a specific cluster of reference stations in [Torres Strait].

Impact on Service: Outage impacting the availability of multiple sites in this area. While broader regional services remain operational, users in the immediate vicinity may experience a loss of network solutions.

Root Cause: Fixing Issue
Under Investigation

The HxGN SmartNet Team
Posted Oct 28, 2026 - 10:07 EDT
This incident affected: Correction Services - Australia (Correction Services - Queensland).