Critical Maintenance - RTN Service Infrastructure

Scheduled Maintenance Report for HxGN SmartNet

Completed

The scheduled maintenance has been completed.
Posted Jul 18, 2023 - 23:45 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 18, 2023 - 22:00 EDT

Scheduled

On July 18, 2023 at 10 PM ET we will be performing critical maintenance on the SmartNet NA infrastructure. We hope to keep service interruptions to a minimum as this will be a rolling outage, but please be advised customers may experience some outages during this maintenance window until normal operations resume on July 19 at 12 AM ET.

Purpose of Maintenance:
- Critical RTN Service Software Upgrades

- The SmartNet North America Team

--- CORRECTION: CRITICAL MAINTENANCE ONLY FOR SW US ON JULY 18 ---
Posted Jul 18, 2023 - 14:33 EDT
This scheduled maintenance affected: Correction Services - United States (US) (Correction Services - Southwest US).