All Systems Operational

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Welcome to HxGN SmartNet Status Page for Correction & Online Services. Please select the region, country or service you are interested in inquiring about the status of below.

Online Services - United States & Canada Operational
90 days ago
97.71 % uptime
Today
Web Services - SmartNet NA Portal ? Operational
90 days ago
93.16 % uptime
Today
RINEX Services - RINEX Project Tool & XPOS API ? Operational
90 days ago
99.98 % uptime
Today
RINEX Archival Services ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - United States (US) Operational
90 days ago
99.97 % uptime
Today
Correction Services - Northeast US ? Operational
90 days ago
99.98 % uptime
Today
Correction Services - Southeast US ? Operational
90 days ago
99.92 % uptime
Today
Correction Services - North Central US ? Operational
90 days ago
99.98 % uptime
Today
Correction Services - South Central US ? Operational
90 days ago
99.98 % uptime
Today
Correction Services - Northwest US ? Operational
90 days ago
99.98 % uptime
Today
Correction Services - Southwest US ? Operational
90 days ago
99.98 % uptime
Today
Correction Services - Canada (CA) Operational
90 days ago
99.98 % uptime
Today
Correction Services - East Canada ? Operational
90 days ago
99.98 % uptime
Today
Correction Services - West Canada ? Operational
90 days ago
99.98 % uptime
Today
Online Services - Europe (EU) Operational
90 days ago
100.0 % uptime
Today
Online Services - Austria (AT) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Belgium (BE) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Bulgaria (BG) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Czechia (CZ) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Denmark (DK) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Finland (FI) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - France (FR) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Germany (DE) Operational
90 days ago
100.0 % uptime
Today
Online Services - Greece (GR) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Italy (IT) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Netherlands (NL) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Norway (NO) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Poland (PL) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Portugal (PT) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Slovakia (SK) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Slovenia (SI) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Spain (ES) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Sweden (SE) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - Switzerland (CH) ? Operational
90 days ago
100.0 % uptime
Today
Online Services - United Kingdom (UK) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Europe (EU) Operational
90 days ago
100.0 % uptime
Today
Correction Services - Austria (AT) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Belgium (BE) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Bulgaria (BG) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Czechia (CZ) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Denmark (DK) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Finland (FI) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - France (FR) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Germany (DE) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Greece (GR) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Italy (IT) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Netherlands (NL) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Norway (NO) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Poland (PL) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Portugal (PT) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Slovakia (SK) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Slovenia (SI) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Spain (ES) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Sweden (SE) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - Switzerland (CH) ? Operational
90 days ago
100.0 % uptime
Today
Correction Services - United Kingdom (UK) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Resolved - This incident has been resolved.
Jul 17, 10:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 09:22 EDT
Identified - Please be informed we are experiencing outages across HxGN SmartNet North America due to a communication infrastructure issue. SmartNet Staff are working to resolve the issue.

Regions Affected:
- Northeast US (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV)
- Southeast US (AL, FL, GA, MS, NC, SC, TN)
- North Central US (IA, IL, IN, MI, MN, NE, ND, OH, SD, WI)
- South Central US (AR, KS, LA, MO, OK, TX)
- Northwest US (CO, ID, OR, UT, WA, WY)
- Southwest US (AZ, CA, NM, NV)
- East Canada (NB, NL, NS, ON, PE, QC) 
- West Canada (AB, BC)

Root Cause:
- Communication Infrastructure Issue

- The SmartNet North America Team

Jul 17, 08:36 EDT
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.