Scheduled Maintenance - RTN Service Coordinate Updates
Scheduled Maintenance Report for SmartNet NA
Completed
Normal operations have resumed for all of SmartNet North America. Processing coordinate updates have been completed and are live for all stations. Additionally, adjusted broadcast coordinates for CA are now LIVE! Understanding the effects of this adjustment are critical, visit link for details. https://snna.co/caspring23
Posted May 15, 2023 - 01:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2023 - 21:00 EDT
Scheduled
On May 14, 2023 at 9 PM ET we will be performing routine maintenance on the SmartNet NA infrastructure.  We hope to keep service interruptions to a minimum, but please be advised customers may experience some outages during this maintenance window until normal operations resume on May 15, 2023 at 5 AM ET.

Purpose of Maintenance:
- Update of Network Broadcast & Processing Coordinates for California - Please see Knowledge Base Article for more information - https://snna.co/caspring23
- Update of Network Processing Coordinates - Please see Knowledge Base Article for more information - http://snna.co/phycoord

- The SmartNet North America Team
Posted May 10, 2023 - 08:28 EDT
This scheduled maintenance affected: Correction Services - United States (Correction Services - Northeast US, Correction Services - Southeast US, Correction Services - North Central US, Correction Services - South Central US, Correction Services - Northwest US, Correction Services - Southwest US) and Correction Services - Canada (Correction Services - East Canada, Correction Services - West Canada).