Scheduled Maintenance - RTN Service Infrastructure

Scheduled Maintenance Report for HxGN SmartNet

Completed

The scheduled maintenance has been completed.
Posted Jan 30, 2023 - 00:09 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 29, 2023 - 22:00 EST

Scheduled

On Jan 29 at 10 PM ET we will be performing routine maintenance on the SmartNet NA infrastructure. We hope to keep service interruptions to a minimum as this will be a rolling outage, but please be advised customers may experience some outages during this maintenance window until normal operations resume on Jan 30 at 2 AM ET.

Purpose of Maintenance:
- General Infrastructure Upgrades
- RTN Service Software Upgrades

- The SmartNet North America Team
Posted Jan 27, 2023 - 08:48 EST
This scheduled maintenance affected: Correction Services - United States (US) (Correction Services - Northeast US, Correction Services - Southeast US, Correction Services - North Central US, Correction Services - South Central US, Correction Services - Northwest US, Correction Services - Southwest US) and Correction Services - Canada (CA) (Correction Services - East Canada, Correction Services - West Canada).