Critical Maintenance - RTN Service Infrastructure
Scheduled Maintenance Report for SmartNet NA
Completed
The scheduled maintenance has been completed.
Posted Jul 20, 2023 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 19, 2023 - 22:00 EDT
Scheduled
On July 19, 2023 at 10 PM ET we will be performing critical maintenance on the SmartNet NA infrastructure. We hope to keep service interruptions to a minimum as this will be a rolling outage, but please be advised customers may experience some outages during this maintenance window until normal operations resume on July 20 at 12 AM ET.

Purpose of Maintenance:
- Critical RTN Service Software Upgrades

- The SmartNet North America Team
Posted Jul 19, 2023 - 16:12 EDT
This scheduled maintenance affected: Correction Services - Canada (Correction Services - East Canada, Correction Services - West Canada) and Correction Services - United States (Correction Services - Northwest US).