Scheduled Maintenance - RTN Service Infrastructure

Scheduled Maintenance Report for HxGN SmartNet

Completed

The scheduled maintenance has been completed.
Posted Jan 23, 2022 - 12:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2022 - 09:00 EST

Update

We will be undergoing scheduled maintenance during this time.
Posted Jan 20, 2022 - 11:18 EST

Update

We will be undergoing scheduled maintenance during this time.
Posted Jan 20, 2022 - 11:13 EST

Scheduled

On 2022-01-23 at 9 AM ET we will be performing routine maintenance on the SmartNet NA infrastructure. We hope to keep service interruptions to a minimum as this will be a rolling outage, but please be advised customers may experience some outages during this maintenance window until normal operations resume on 2022-01-23 at 12 PM ET.

Regions
- Correction Services - Northwest US
- Correction Services - Southwest US

Purpose of Maintenance:
- General Infrastructure Upgrades
- RTN Service Software Upgrades

- The SmartNet North America Team
Posted Jan 23, 2022 - 09:00 EST
This scheduled maintenance affected: Correction Services - United States (US) (Correction Services - Northwest US, Correction Services - Southwest US).