Scheduled Maintenance - RTN Service Coordinate Updates
Scheduled Maintenance Report for SmartNet NA
Completed
The schedule maintenance has been completed. Correction service operations have resumed. Coordinate changes will be reflected in the SmartNet North America Site Database on November 11 at approximately 12 PM ET.

Completed Maintenance:
- Update of Network Broadcast & Processing Coordinates for California
- Update of Network Processing Coordinates

- The SmartNet North America Team
Posted Nov 10, 2024 - 23:41 EST
Verifying
Scheduled maintenance is still in progress. The following regions physical coordinate updates have been completed and operations have resumed.

Completed
Correction Services - East Canada
Correction Services - West Canada
Correction Services - Northeast US
Correction Services - Southeast US
Correction Services - North Central US
Correction Services - South Central US
Correction Services - Northwest US
Correction Services - Southwest US
Posted Nov 10, 2024 - 23:13 EST
Update
Scheduled maintenance is still in progress. The following regions physical coordinate updates have been completed and operations have resumed.

Completed
Correction Services - East Canada
Correction Services - West Canada
Correction Services - Northeast US
Correction Services - Southeast US
Correction Services - North Central US
Correction Services - South Central US
Correction Services - Northwest US
Posted Nov 10, 2024 - 22:49 EST
Update
Scheduled maintenance is still in progress. The following regions physical coordinate updates have been completed and operations have resumed.

Completed
Correction Services - East Canada
Correction Services - West Canada
Correction Services - Northeast US
Correction Services - Southeast US
Correction Services - North Central US
Correction Services - South Central US
Posted Nov 10, 2024 - 22:33 EST
Update
Scheduled maintenance is still in progress. The following regions physical coordinate updates have been completed and operations have resumed.

Completed
Correction Services - East Canada
Correction Services - West Canada
Correction Services - Northeast US
Correction Services - Southeast US
Posted Nov 10, 2024 - 22:21 EST
Update
Scheduled maintenance is still in progress. The following regions physical coordinate updates have been completed and operations have resumed.

Completed
Correction Services - East Canada
Correction Services - West Canada
Posted Nov 10, 2024 - 21:50 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2024 - 21:00 EST
Scheduled
On November 10, 2024 at 9:00 PM ET we will be performing routine maintenance on the SmartNet NA infrastructure.  We hope to keep service interruptions to a minimum, but please be advised customers may experience some outages during this maintenance window until normal operations resume on November 11, 2024 at 5:00 AM ET.

Purpose of Maintenance:
- Update of Network Broadcast & Processing Coordinates for California - Please see Knowledge Base Article for more information
- Update of Network Processing Coordinates - Please see Knowledge Base Article for more information

- The SmartNet North America Team
Posted Nov 08, 2024 - 14:33 EST
This scheduled maintenance affected: Correction Services - United States (Correction Services - Northeast US, Correction Services - Southeast US, Correction Services - North Central US, Correction Services - South Central US, Correction Services - Northwest US, Correction Services - Southwest US) and Correction Services - Canada (Correction Services - East Canada, Correction Services - West Canada).