Critical Maintenance - RTN Service Infrastructure
Scheduled Maintenance Report for SmartNet NA
Completed
The scheduled maintenance has been completed.
Posted Apr 03, 2022 - 23:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2022 - 21:02 EDT
Scheduled
On April 3, 2022 at 9 PM ET we will be performing critical maintenance on the HxGN SmartNet NA infrastructure in two regions. We hope to keep service interruptions to a minimum as this will be a rolling outage, but please be advised customers may experience some outages during this maintenance window until normal operations resume on April 3, 2022 at 11 PM ET.

Regions Affected:
- South Central US (AR, KS, LA, MO, OK, TX)
- Southwest US (CA)

Purpose of Maintenance:
- General Infrastructure Upgrades

- The HxGN SmartNet North America Team
Posted Apr 01, 2022 - 09:59 EDT
This scheduled maintenance affected: Correction Services - United States (Correction Services - South Central US, Correction Services - Southwest US).