Unschedule Scheduled Maintenance - RTN Service Infrastructure
Incident Report for SmartNet NA
Resolved
Patches have been successfully applied. Normal operations for all of SmartNet NA have resumed.
Posted Sep 01, 2022 - 11:03 EDT
Update
We are continuing to apply required patches.
Posted Sep 01, 2022 - 10:53 EDT
Update
We are continuing to apply required patches.
Posted Sep 01, 2022 - 10:50 EDT
Update
We are continuing to apply required patches.
Posted Sep 01, 2022 - 10:40 EDT
Investigating
We are applying a critical update starting September 1, 2022 at 10:15 AM ET on the SmartNet NA infrastructure. User should not experience any affects from this rollout, but any interruptions experienced should be minimal during this maintenance window,

Purpose of Maintenance:
- Critical Security Patch

- The SmartNet North America Team
Posted Sep 01, 2022 - 10:16 EDT
This incident affected: Correction Services - United States (Correction Services - Northeast US, Correction Services - Southeast US, Correction Services - North Central US, Correction Services - South Central US, Correction Services - Northwest US, Correction Services - Southwest US) and Correction Services - Canada (Correction Services - East Canada, Correction Services - West Canada).