Scheduled Maintenance - RTN Service Infrastructure

Scheduled Maintenance Report for HxGN SmartNet

Completed

The scheduled maintenance has been completed.
Posted Mar 31, 2025 - 05:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 31, 2025 - 01:00 EDT

Scheduled

On March 31, 2025 at 1 AM ET we will be performing routine maintenance on the SmartNet NA infrastructure. We hope to keep service interruptions to a minimum as this will be a rolling outage, but please be advised customers may experience some outages during this maintenance window until normal operations resume on March 31, 2025 at 5 AM ET.

Purpose of Maintenance:
- General Infrastructure Upgrades
- RTN Service Software Upgrades

- The SmartNet North America Team
Posted Mar 29, 2025 - 13:16 EDT
This scheduled maintenance affected: Correction Services - United States (US) (Correction Services - Northeast US, Correction Services - Southeast US, Correction Services - North Central US, Correction Services - South Central US, Correction Services - Northwest US, Correction Services - Southwest US), Correction Services - Canada (CA) (Correction Services - East Canada, Correction Services - West Canada), and Online Services - United States & Canada (RINEX Services - RINEX Project Tool & XPOS API).